♪ [light violin]

I knew that til the end,
I always get the Shemp.

So. How do we fix it?

Logan’s Host Station

Logan’s Roadhouse is a casual restaurant franchise based in Nashville, TN and owned by CraftWorks Holdings. It has specialized in steaks, ribs, yeast rolls, and peanuts since 1991.

Its location in Clarksville, TN was established in 1993, and is one of the most consistently successful locations in the whole company.

From November 2016 to early 2017, JS* Media put together a custom Host Station solution to replace their dry erase marker method. Features included a fully vector-based floor chart with selectable tables, verbose rotation algorithm, seating history, and wait list. The software was implemented on a 12-inch Android tablet and used through the rest of 2017.

The custom solution was eventually replaced at a company-wide level by HostConcepts, an enterprise solution provided by JTech, but the techniques and practices developed from the Host Station were used to ease the transition.